important information

Expect to cuddle and laugh a whole lot. Mostly with each other (I won’t make you cuddle with me). Also expect to hear some really bad jokes to make you laugh. Sometimes it gets a little inappropriate (sorrynotsorry). And you’re going to nose wrestle. It’s way more fun than it sounds & it creates a whole lot of photo magic. Seriously.

While my photos mostly look natural & unposed, they really aren’t! I pose & guide you in almost all of the portraits. Sometimes what I ask you to do will feel ridiculous. Sometimes you’re going to feel like a pretzel (I like to call it pretzel arms!). I’m going to tell you where to put your hands & where to kiss (forehead kisses rule!), but in the end it will look & feel natural.

I don't offer sessions less than 90 minutes. If you require less time we can shoot for a shorter duration but the price remains the same. 90 minutes allows us time to get to know each, to navigate locations, set up posing to feel comfortable and deal with possible crowds. Sure, there are others who can do this in less time but it's what I know I need to deliver my best work. 

I expect for you to be a little adventurous & be willing climb, hike & scramble over things to get great backgrounds. You can expect to get a little bit dirty (not filthy, but taking photos in nature can be a bit dusty). You can expect for me to walk through rivers, wade in icy mountain lakes, cling to the side of mountains & freeze my fingers off in the snow to get great photos of you. There’s some give and take!

A contract is required to book a portrait session (boring, but important!). The contract is completed online (super easy!) & a retainer is also required to complete the booking process. The retainer is 50% of the total contract including gst and is non-refundable. The balance is due 7 days before the session date. 

Payments can be made via credit card (for international clients), wire transfer via Wise (all clients) or e-mail money transfer (for clients in Canada). E-mail money transfers are my preferred method of payment, although credit card is also available for Canadian clients upon request. I also do online invoices. So it’s easy (there’s a trend here!).

Pandemic Rescheduling: In the event portrait services are not permitted to proceed due to pandemic regulations (travel into Canada restricted, for example), your contracted session may be rescheduled to a new date within 12 months subject to a $400+gst rescheduling fee. Rescheduling is only permitted due to pandemic restrictions & no other reason. If you choose to cancel your session rather than reschedule the date, the retainer & any payments made up to the point of cancellation are non-refundable & non-transferrable.
Weather is not a valid reason for cancellation.

Expect to receive 50-75 final finished images for each hour that I am photographing. Only the best edited images are delivered. Unedited photos & RAW files are not available. For a 2 hour session you can expect to receive 100-150 edited images. 

Each collection comes with an online gallery that you can share with family & friends to view. You are able to download your hi-res files from this gallery. I want people to have access to your photos to see them. You can also order prints, metal prints & canvasses from the online gallery. The hi-res files are large enough for you to be able to print at least a 20"×30″ image, likely even larger.

Sneak peeks are available within 7 days of the session for you to show off to the world & brag. Sneak Peeks will be available within your viewing gallery & may also be posted on Instagram, Facebook, Pinterest etc.

No matter what the weather, we will do most of your portraits outside. I do my best work in nature. I’m not afraid of snow & wind & ice. I have blankets to help keep you warm, I stock umbrellas to keep the rain off & we’ll hide behind things to block the wind a little.
Sometimes we just need to wing it & change the plan on the fly. I just feel that indoor photos don’t compare to the beauty of photographing outside & I want to give you my best. If you aren’t willing to work through the elements with me, I’m likely not the right photographer for you. I am unable to reschedule for weather.

When you hire ENV Photography, it's just me, Beth, photographing. I do not work with assistants or second shooters. This decision was made to ensure consistency & quality. That also means that I'm the only one answering emails, drafting contracts, invoicing etc. so correspondence can be slower at times, especially in the busy season when I am constantly travelling.

The final edited photos will be available in your online gallery within 6 weeks. Sometimes it will be sooner than 6 weeks, but there's no guarantee on that, especially for May-October sessions. Unedited or RAW photos are not available for purchase, ever.

We will in touch a few days before your shoot to go over the details. The better we know each other, the more comfortable we all will be.